Career Opportunities with Milhouse Engineering & Construction

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Intern

Department: Information Technology
Location: Chicago , IL

Title: IT Intern

Department: IT

Location: Chicago – June 4, 2018 – August 10, 2018

Job Type: Full-Time

 

Company Overview: We’re looking for motivated and engaged individuals ready to be part of a vibrant and fast-paced culture. We strive to stimulate a diverse culture of exceptional talent and be recognized globally for providing superior solutions to complex engineering challenges.

 

Summary: The IT Intern will provide end user support on Milhouse supported computer applications and platforms. Able to identify, research and troubleshoot technical problems, while taking the appropriate actions to resolve the problem. Will respond to telephone calls, email and personnel requests for technical support.

 

Responsibilities:

  • Assists with responding to requests for technical assistance in person, via phone, and electronically

  • Assists with troubleshooting computer problems

  • Diagnose and resolve technical hardware and software issues

  • Log all help desk interactions

  • Track problems and document resolutions

  • Administer help desk software

  • Identify and escalate situations requiring urgent attention to the IT manager

  • Assists with computer orientation to new company staff

  • Other duties as assigned

 

Qualifications:

Preferred

  • Course work taken in Computer Science or Computer Engineering

  • Information Systems major/Applied Science

  • Completed Cisco Networking Academy

  • Knowledge of construction/engineering industry

 

Minimum:

 

  • High School diploma

  • Excellent oral and written communication skills

  • Possesses good problem solving skills and interpersonal skills

  • Working knowledge of fundamental operations of relevant software, hardware and other equipment

  • Able to learn and support new software application

  • Able to work with or without direct supervision

 

 

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