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Business Analyst

Department: Civil
Location: Chicago, Il

Job Summary:

This role is to support an ongoing program to move gas meters from inside houses to the outside. The work locations are North, Central and South sides of Chicago. These analysts will work both in the field and at the offices. Also coordinating with crews assigned to this program.

Job Responsibilities:

• Perform analysis on large amounts of complex data to provide the business with fact-based insights
• Offer internal process and user/customer perspective of simplicity, efficiency, and effectiveness into design and analysis
• Support departmental reporting, metrics, budgets, dashboards, and analytics
• Make recommendations and present alternatives to address business needs or resolve impediments
• System configuration and administration
• Develop functional, process, and system documentation
• Monitor system and process performance and escalate issues as appropriate

• Influence, gather, define and document complex business requirements and processes
• Develop test plan / test cases and coordinate user acceptance testing
• Lead projects or process improvements
• Serve as subject matter expert on systems, process, and user/customer impact
• Prepare business cases and cost/benefit analysis
• Work with cross-functional teams and contacts to ensure efficient process flow across organizational lines
• Anticipate, interpret, and translate overall business/industry trends into proactive/actionable solutions

Minimum Qualifcations:

• Strong analysis, decision making and problem solving skills

• Excellent interpersonal and communication skills (both written and verbal)

• Ability to work as part of a team in both an office and field setting and interact effectively with others
• Excellent organizational skills with the ability to balance multiple tasks under time constraints
• Experience working with project management methodology preferred
• Advanced user in MS Excel


B.S. or B,A. in Information Technology, Data Management, Communications


May provide work direction and leadership to others through project work.


Milhouse Engineering and Construction is an affirmative action/equal opportunity employer.

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